Support
WARRANTIES, SERVICES, AND SUPPORT
Aeon Computing offers a wide range of support, on-site service, and warranty options for all of our products and solutions around the globe. There is a package to suit your specific application, geographic, and budgetary needs. Our engineering staff has extensive experience in the fields of platform technology, HPC, storage, operating systems, and software.
Warranty Programs
In addition to the standard warranty and service programs listed below, Aeon Computing also offers packages tailored to your specific needs.
Return Merchandise Authorization
A RMA authorization number must be obtained from our RMA Department prior to returning any product. RMA #s are valid for 30 days from the date of issue.
Technical Support
Aeon Computing technical support is handled and monitored by our experienced engineering staff. An automated trouble ticketing system is used to field and monitor support issues.
